Clients will find that the Terra Firma approach to a project involves the following constants. This process has proven to be one of the keys to continued client satisfaction:
The first step is to listen to your goals for your project with input from all the team members.
Terra Firma returns with estimates based on a clear understanding of the scope of work. The value and cost of every part of the project is clearly explained. Once the estimate is approved, a schedule is generated.
A Project Manager is dedicated to the particular project. The homeowner is ensured one-point of contact and consistent, on-going communication as the work unfolds.
Every aspect of the project is completely transparent. Access to information regarding budget, schedule, materials, and product selection is communicated on a consistent basis.
Terra Firma manages your project with the utmost respect for you, your family, and your home.
A focus on health and sustainability is always incorporated into the work. This includes identification of hazardous materials and appropriate action.
Terra Firma and the homeowner do a final walk-through upon completion, ensuring that expectations were met.
© 2012 Terra Firma Building and Remodeling